FAQ & Help
1. How to place an order
- We will ship within 1-3 days after you complete the payment. If the product you purchased is out of stock in our warehouse. Shipping date will be delayed. But usually ships within 7 days.
- when we ship your package. You can check the tracking number on the “My Orders” page.
- We support shipping to any country in the world. Including Iran, North Korea, Pakistan, etc.
- Please notify us in advance if virtual currency-related products are prohibited in your country.
- If you have any requirements for the declared price, please let us know via WhatsApp or email.
- We will modify the name of the goods for smooth customs clearance.
- When we shipped your package. you can see the tracking No. in “My orders” page.
- If there’s no tracking number shows it means your package not shipping yet. we usually will shipping after you ordered 1~5 days later.
- 7 days later still no tracking number provide here. please contact our after sale services for support.
- Generally, the Delivery time within 5-7 days.The arrival time depends on the transportation method and logistics company.
- Generally, we will first adopt air transportation. But we will adopt other transportation methods when air transport regulations do not allow.